Ancestral Frames

Each print is carefully produced to meet the highest quality standards, and all sales are final. However, I understand that issues may arise, and I am happy to assist in the following situations:

Damaged or Defective Prints

If your print arrives damaged or defective, please email [your contact email] within 7 days of delivery with:

• A brief description of the issue

• Photos of the damaged print and packaging

• Your order number

Once reviewed, I will gladly offer a replacement at no additional cost.

Order Issues & Lost Packages

If your order has not arrived within the estimated delivery window, please contact me so I can assist in locating your package.

Returns & Refunds

Because each print is made to order, all sales are final, and I do not accept returns or exchanges. However, if there is an issue with your order that does not fall under damage or defects, please reach out, and I will do my best to find a solution.

If you have any questions, feel free to reach out via the contact page.

Thank you for supporting my work!

Each print is made to order, ensuring the highest quality before it is shipped to you. Please review the details below for processing and shipping times.

Processing Time

• Orders are typically processed and prepared for shipment within 10-14 business days from the date of purchase.

• Larger prints or special editions may require additional time.

Shipping Methods & Delivery Estimates

• Domestic (U.S.) Shipping: Estimated delivery within 5-7 business days after processing.

• International Shipping: Estimated delivery within 10-21 business days, depending on the destination.

Shipping Costs

• Shipping rates vary based on print size, quantity, and destination.

• The final shipping cost will be calculated at checkout.

Packaging & Protection

• Prints are carefully packaged in sturdy, protective materials to ensure they arrive in perfect condition.

• Larger prints may be shipped in a tube for added protection, while smaller prints may be flat-packed with rigid backing.

Lost, Stolen, or Delayed Packages

• If your package is lost or significantly delayed, please reach out and I will assist in resolving the issue.

• I am not responsible for stolen packages once marked as delivered. Please ensure your shipping address is correct and secure.

International Orders & Customs

• International buyers are responsible for any customs fees or import taxes.

• Customs processing times may vary by country, which can impact delivery times.

For any shipping-related questions, feel free to contact me.